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CleaningSystemsCo.com has a 30-day unconditional guarantee return on
purchases in new unused original condition. All returns are subject to a
20% restocking fee.
If you’d like to send back an item, call us at 1-800-339-3413 for
returns. Cleaning SystemsCo.com values your patronage of all our
janitorial supplies, cleaning equipment, maintenance products, and
cleaning accessories.
We are unable to accept unauthorized returns. Please make sure to
contact us prior to any returns for your return authorization number.
This number helps us track the returned merchandise to ensure that your
account is properly credited. Once you are given a return number please
follow these steps for a smooth and easy return.
Once you are issued a return authorization number you must make sure
that the returned goods are postmarked within seven business days of the
numbers issuance. Please make sure to clearly mark your return
authorization number on the shipping label of your package. Please do
not write your number directly on the box – only on the shipping label.
We are not responsible for items that do not arrive back to our
warehouse. We strongly encourage you to ship your package in a way that
allows you to track your shipment and receive proof of delivery.
Upon receipt of your new and unused purchase back in our distribution
center, it can take up to five business days to process and inspect the
product(s) returned for proper credit to your account. Once
CleaningSystemsCo.com initiates a credit to the merchant of record, it
may then take an additional five business days for you to see the credit
due posted to your merchant account. Please note that we are unable to
issue a credit for any shipping cost associated with the delivery and or
return of item(s).
In the event that we sent you the wrong item(s), we will pay for all
shipping costs associated with the shipment to your location and back to
our warehouse.
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Lysol
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